Privacy policy

Sherwood Square – Privacy Policy

LAST UPDATED: December 17, 2025

Sherwood Square operates this website and online marketplace, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a curated local shopping experience. Sherwood Square is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy describes how we collect, use, and disclose personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect

“Personal information” means information that identifies or can reasonably be linked to you. It does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services and where you live, we may collect the following categories of personal information:

  • Contact information such as name, billing address, shipping address, email address, and phone number.
  • Financial information such as payment card details and transaction information.
  • Account information such as usernames, passwords, preferences, and settings.
  • Transaction information including items viewed, added to cart, purchased, returned, exchanged, or canceled.
  • Communications with us, including emails or customer support inquiries.
  • Device and usage information including IP address, browser type, and interaction with the Services.

Sources of Personal Information

We may collect personal information from:

  • You directly, when you use the Services or communicate with us.
  • Your device automatically, through cookies and similar technologies.
  • Service providers that help us operate the Services.
  • Partners or other third parties, where permitted by law.

How We Use Personal Information

We use personal information to:

  • Provide, operate, and improve the Services.
  • Process payments, fulfill orders, manage accounts, and facilitate delivery and returns.
  • Communicate with you about orders, support inquiries, or account activity.
  • Send marketing or promotional communications, where permitted.
  • Detect and prevent fraud, abuse, or security issues.
  • Comply with legal obligations and enforce our policies.

How We Share Personal Information

We may share personal information with:

  • Shopify and other service providers that support payments, hosting, analytics, delivery, and customer service.
  • Marketing and advertising partners, where applicable.
  • Third parties when you direct or consent to such sharing.
  • Affiliates or in connection with a business transaction such as a merger or acquisition.
  • Law enforcement or regulators when required by law.

Relationship With Shopify

The Services are hosted by Shopify. Shopify processes personal information to provide and improve the Services. Information may be transferred to and processed in countries outside your place of residence. Shopify may use certain data for enhanced features, including personalized advertising. Shopify is responsible for handling requests related to data it processes. You can learn more at http://privacy.shopify.com/.

Third-Party Links

The Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Your use of third-party services is governed by their own privacy policies.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information, please contact us so we can delete it.

Security and Retention

We use reasonable security measures to protect personal information, but no system is completely secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain uses such as targeted advertising. Requests can be made through the Services or by contacting us. We may need to verify your identity before responding.

International Transfers

Your personal information may be transferred and processed outside your country of residence. Where required, we rely on appropriate legal transfer mechanisms.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at cx@sherwoodsquare.com.